Privacy Policy

Updated 12/21/2020

Accelpay Privacy Policy

Your privacy is important to us. It is Accelpay's policy to respect your privacy regarding any information we may collect from you across our website, https://www.accelpay.io/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly and have outlined the purposes and third-party tools/services used by Accelpay below.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at dpo@accelpay.io or via the contact information below.

This policy is effective as of 21 December 2020.

Contact Information: Owner and Data Controller
Accelpay
110 Charlton Street, 19H

New York, NY, 10014, USA

Owner contact email: dpo@accelpay.io

Personal Data collected for the following purposes and using the following services:


Analytics

Google Analytics, HubSpot Analytics
Personal Data: Cookies; Usage Data

 

Contacting the User

Contact Form
Personal Data: Company; email address; first name; last name; eCommerce platform; POS; phone number; website

 

Handling Payments

Stripe
Personal Data: various types of Data as specified in the privacy policy of the service

 

Infrastructure Monitoring

Rollbar and New Relic
Personal Data: various types of Data as specified in the privacy policy of the service

Location-Based Interactions

Geolocation
Personal Data: geographic position

 

Managing Contacts and Sending Messages

Mailchimp Email
Personal Data: Company name, first name, last name, title, eCommerce Platform, POS, phone, email address; Usage Data

Twilio
Personal Data: first name, last name, company name, phone number

Sendgrid
Personal Data: email address

Mailgun
Personal Data: email address

 

Managing Support and Contact Requests

Desk.com and Help Scout
Personal Data: various types of Data as specified in the privacy policy of the service

 

Remarketing and Behavioral Yargeting

Adroll Remarketing

Personal Data, Cookies, Usage Data

Facebook Remarketing
Personal Data: Cookies; Usage Data

Facebook Custom Audience
Personal Data: Cookies; email address

 

Tag Management

Segment
Personal Data: Cookies; Usage Data